Identify and resolve CPU/RAM spikes.

  1. First, check the Overview tab on your service page in the Client Portal. It shows live CPU, RAM, and disk usage gauges, a real-time performance graph (toggle between CPU, Network, and Disk I/O views), and your current transfer usage. Use this to confirm whether high usage is actually occurring before SSHing in.
  2. If the portal confirms elevated usage, SSH into your server and install htop if not already present: apt install htop
  3. Run htop and sort by CPU or RAM (press F6 to change sort column) to identify the process responsible.
  4. Kill a rogue process: kill -9 PID
  5. Check system logs for errors or crash loops that may be causing the spike: journalctl -xe or dmesg
  6. If load is sustained and legitimate, consider upgrading your plan via the portal.

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